13/12/2025: Very beautiful location. Very kind, knowledgeable, and helpful staff. Excellent cuisine.
I've been there three times already, and the quality is very high.
A strong point is the spa, which is very large. Some negatives:
1) There is no waiter service in the spa, in the relaxation areas. For example, to get a smoothie or any other drink or snack, you have to go to the bar, which is on another floor. Since you spend most of your time in the spa, this is a problem.
2) Swimsuits are prohibited in the saunas and Turkish baths. The reason is that "swims are bad for your body when you're in high temperatures." If this is the reason, once guests are informed, I think they could decide for themselves whether or not to wear swimsuits. This is not the case. But that's not the sore point: I remembered that it was mandatory to use a towel instead of a swimsuit (as indeed indicated on various signs like the one attached). In reality, it's full of completely naked people, even moving around the saunas and Turkish baths completely naked. It's effectively become a place for nudists/naturists. Personally, I don't mind it at all, nor does it cause me any problems. However, since minors (aged 16 and over) are also allowed access, I think it's a problem. Besides that, in any case, it should be clearly stated when booking that swimsuits are prohibited in the saunas and Turkish baths and full nudity is mandatory.
3) Very nice rooms. However, the TVs aren't completely smart; they only have Netflix, plus Google Chromecast, which mostly doesn't work. Given the price (and quality) of the location, I think it wouldn't take much to improve this.
4) The spa, while very beautiful, hasn't looked the same as it has for years. I think the wellness area could use some improvements: LED light treatments, infrared treatments, and something wellness/longevity-related, for example.
In any case, I reiterate my very positive review.
09/12/2025: Best spa in the 5-star luxury category.
Excellent location for those who love skiing or hiking.
Service with attention to every detail.
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