03/12/2025: I've been frequenting this supermarket for about 17 years, ever since I moved to Ventimiglia. Back then, it was still called Maxisconto, and I must honestly admit it has products that are both good quality and competitively priced.
This morning, I arrived to do my shopping as usual (I can practically say I'm a regular here after so many years of frequenting the store), having left behind some truly substantial sums over time, some of which could almost make me an honorary member, and with which I think I've contributed to the workers' wages.
As I think everyone appreciates, I try to find a parking spot as close to the entrance as possible, but notice that all the spaces are taken. I drive around the block, and luckily, as I complete my tour, a couple of cars parked in front of the entrance had left, so I parked right there in front. I'd like to point out that all the staff now know me, at least as someone who frequents them daily. I pick up my basket and after a few seconds I hear a cashier calling me. She doesn't know my name and tries to get my attention by loudly calling out the name of the place where I worked until several months ago.
I turn around, realizing he was addressing me, and he says, "verbatim," in a tone that's not exactly polite. "I'm sorry, I don't know your name, but you have to move the car because it doesn't fit there. If someone in a wheelchair were to fit, they wouldn't be able to (I point out that, despite everything, there was certainly room for a wheelchair).
Without arguing, I go out and move it. When I return, I go to the cashier and ask, "Do you only reserve this treatment for me, or for all the hundreds of people who normally park in front of the entrance?"
The answer, "When we catch them, we point it out to them too, otherwise we don't." (It would be enough to make an announcement into the microphone, stating the license plate and model of the car that needs to be moved immediately), which I've never heard.
The fact is, once I've finished shopping, I go straight to the aforementioned cashier's register, obviously wait my turn, and then turn to her and point out, "First of all, I haven't worked there for several months. Second, my name isn't mine, but the others call me. Third, there was a space for a wheelchair. Fourth, you caught me on the wrong day.
In a decidedly rude manner, he replied, "It's not my problem."
Now, let's admit that I could have parked a little further away to leave more space, but there are still ways to address a customer, especially if that customer has left tons of money at that supermarket over the years.
My exact response to the cashier was, "Don't worry, I'll take this to heart and keep it in mind for next time (which, at this point, given the treatment I received, there won't be one).
If the manager (Andrea), whom I've known personally for several years, wants clarification on this matter, just ask Ms. Jessica.
Even at the cost of paying significantly higher prices, I'll go to other supermarkets to shop, but one thing is certain: they won't see me there again.
In my opinion you have lost a golden customer......... you are happy....
23/11/2025: This is a patadiso. Very delicious, very tasty.
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