I don't know how you can say that they are kind and friendly!!!! At 7pm I went to buy 10 piadinas and they refused to make them!!!! If you can't buy piadina at a piadina kiosk, what should you buy? I didn't want to go there because in the past the pre-packaged thin piadinas were old and the purchased piadinas were poor quality so in conclusion I think that I will give a nice cross to this kiosk and many should do so...there are kiosks with better and certainly much more professional piadinas! !!