08/12/2025: I ate pizza with my partner and I have to admit it was really good. The only downside was the birds flying around you while you were eating.
09/11/2025: What I regret is that people are now content to swallow the prices of Neapolitan-style pizza, when in reality these chains are industrial... the quality of the ingredients is good, but the work method is like an assembly line. Well done, guys, because you handle hundreds of customers, but quantity comes at the expense of quality. Someone comes here and eats a pizza with raw dough. The ingredients taste good. But the dough remains raw. To the fateful question (now a pointless question because there are no consequences, so we can answer whatever we want, but you don't care): was everything okay? The answer is, "Well, so-so, the pizza was good, but the dough was raw." The waitress's immediate response is, "Okay, I'll tell you over there." Too bad that when it came time to get the bill (I didn't want a discount), no one was on the same page and no one apologized for the raw pizza. This is customer service when the customer is on an assembly line. I didn't ask for my pizza to be remade. Because it was Saturday night and we waited a good half hour for it, and I didn't want to upset anyone, I obviously ate the center part, leaving the edges completely aside. It's a shame because I asked for whole wheat dough because I like eating the edges. I gave my feedback when asked, but no one offered a word of apology or comfort. It's a sign that these lines are assembly lines, and we're a small number in the crowd. I've eaten there several times in Naples, and that's not the way to treat customers in a Neapolitan pizzeria. Okay, the place is very loud and rowdy, but that's not their fault. It's the families with children who are making too much noise these days, and kids shouldn't be reprimanded anymore. They should be free to let off steam, scream, run, and play between the tables. Oh well. It's a shame because the ingredients are good, but if you're treated exactly like McDonald's, then no way.
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