Alpenpalace Luxury Hideaway & Spa Retreat In Valle aurina

The property is truly splendid: rooms meticulously maintained, common areas such as pools, whirlpools, and a top-notch spa. The location is a bit far from the slopes, but the transfer service is convenient and well-organized. However, I would like to point out one aspect that I believe could be improved: the cost of water in the restaurant. A €6 bottle seems disproportionate to the actual price and risks leaving a negative impression. Personally, I would prefer to pay a little more for a suite than find myself spending such a high amount on an essential item. In many similarly sized properties, water is included or offered at more reasonable prices, and this helps make guests feel valued. I believe a small change in this direction could improve the overall perception and further increase guest loyalty.

Wellness & Spa: excellent and varied Breakfast: world-class Very high service quality from all staff It's a shame the hotel wasn't more festively decorated for Advent; we were disappointed by that Standard room: only 3 stars, shower cubicle: inadequate Dinner quality: fluctuated from excellent to terrible

A hotel where you can truly relax, with excellent service, all-inclusive options including hiking excursions or Qi Gong, yoga, and a very well-maintained wellness spa. Underground parking is available for an extra charge, and your car will be parked and brought back to you. Luggage service is also provided, and there's a gala dinner with piano music on Sundays.

An Unforgettable Stay: Comfort and Hospitality at its Best ​This hotel is an absolutely fantastic place! The service and attention to detail were top-notch. The staff is extremely helpful and attentive, and made us feel truly pampered from start to finish. Every detail is taken care of to ensure a perfect experience. I highly recommend it to anyone looking for a relaxing and pampered vacation.

Very beautiful structure, comfortable and spacious rooms. Very friendly, knowledgeable, and helpful staff. Wonderful spa.

We stayed at the hotel for five days in mid-September this year and felt very comfortable from start to finish. A real highlight, besides the excellent service, was the fantastic food.

Fantastic food, great service, and beautiful mountains and alpine pastures all around and very close by for hiking (e.g., Klausberg, Speikboden, various hiking trails directly in St. Johann im Ahrntal). The price/performance ratio is absolutely excellent... I highly recommend it.

2 years ago it was better - this time there were cases of missing a room or evening service, etc. The place is not child-friendly.

We have just returned from a 10 day holiday at Alpenpalace. We had the most wonderful time. We received a personal guide to the hotel on our arrival and found the staff friendly and helpful throughout our stay. Highlights for us seemed to revolve around food! The breakfasts were amazing, the dinners were even better and the cakes in the afternoon were wonderful. The room was very clean with an attractive view - we stayed in a suite and had two balconies and a living room! The bathroom was spotless. The indoor and outdoor pools were warm and very pleasant. We made use of the free e-bikes and, with guidance from the front desk, visited some wonderful places. Absolutely deserves five stars ⭐️⭐️⭐️⭐️⭐️

We spent a few wonderful days at this wonderful hotel. From the reception to the service, the friendliness of all the staff, the outdoor area, and the spa area—there was absolutely nothing to complain about. Even little things like the Bulgari bath products in the bathroom were simply fantastic. The location is also unique—there are many beautiful hiking trails leading directly from the hotel to the Alm or to Sand—truly perfect. The value for money is excellent, and not to forget the evening 7-course dinner of the highest quality. Special thanks to our dinner companions. We'll be back!