A typical ski hotel, without any frills, but without any major complaints, perfectly adequate for a ski trip.
Pros: Clean rooms and daily housekeeping. Breakfast is buffet style. A three-course dinner menu with three options to choose from in advance, plus a buffet of salads, cakes, and pizza. There's enough food, and everyone will find something to enjoy. The hotel has a small outdoor pool with a jacuzzi, a spa center, and access to the pool and sauna is included in the price. The hotel is located close to the Costa lift slope, with a ski bus stop directly opposite. Ample parking. Ski storage. Very friendly reception and hotel staff.
Cons: The biggest problem is the ski bus; it's a train with two carriages. The hotel is the third stop, and this stop is often skipped because there's no space. Sometimes, a more thoughtful Italian train operator drops people off at the lift and returns them to the hotel, but such operators are rare, and you have to wait another "x" amount of time. Italians are a lazy nation! Saunas are open until 7:30 PM, but the power often goes out at 5 PM. If the hotel allows dogs, arrange rooms in a separate area to avoid disturbing others. The hotel itself is definitely too hot, and smog often prevents you from opening the window. There are no kettles or glasses in the rooms, and often, after skiing, Polish tourists, of whom 90% are there, love tea.
Despite the downsides, I recommend this hotel for a family ski vacation.
Grzegorz Grelak
.
04 Marzo 2025
8,0
4 days in February with two grandchildren to ski in a beautiful area
Giovanni Bertamino
.
02 Marzo 2025
8,0
We had great first family ski holiday in Italy. The hotel service was outstanding, with welcoming and friendly staff who made us feel right at home. The rooms and common areas were spotlessly clean, and the food was absolutely delicious, especially the 3-course dinners each evening and breakfast buffet!
A real highlight was the heated pool and saunas, which were perfect for relaxing after a day on the slopes.
The location couldn’t have been better – just a short walk to the Costa 1 ski slope / ski train ( 2 min drive )
Overall, highly recommend this hotel for a family ski holiday. Definitely coming back next year !
Thank you so much for a great time ❤️
Katarzyna Wilanowska
.
01 Febbraio 2025
10,0
Excellent place, welcoming and kind staff, good food, close to the slopes and with many services!! I hope to return!! thanks for everything ❤️
Maria Giulia Di Domenico
.
11 Gennaio 2025
10,0
We stayed here from 27 to 31 December, we had a great time! Very convenient location to the Costa facilities. Very friendly reception and room staff. Fair prices compared to other hotels. The only thing: having 2 very small children we were unable to use the outdoor swimming pool because although the water was lukewarm/hot, the external environment was too cold for them...
Katia Paderni
.
04 Gennaio 2025
10,0
Wonderful week! if you want to spend a holiday between pampering and snow the Alpen Hotel Heghel is the perfect hotel, friendly staff and spotless rooms, the half board solution is ideal for those who love skiing, every evening we had dinner in the hotel and every evening there was A different and varied menu was proposed, dishes also suitable for vegetarians and vegans, all excellent and plentiful.
The hotel is also perfect for those who are not ski lovers and for the little ones, inside you can find a wellness centre, spa, gym, mini club and entertainment.
A fantastic stay!
Martina Marino
.
02 Gennaio 2025
10,0
Positive experience.
Very helpful staff, good food
massimo biasiolo
.
13 Dicembre 2024
8,0