04/04/2024: Quite a unique experience, we chose it together with my children for Easter lunch, arriving, as booked, at 1.00 pm, after some welcome croutons and drinks, wine and water, we saw the tables around us filling up with dishes , people coming and going, but not even ordering at our table... after about 1 hour the waiter finally comes, very kind, and lets us order, it was 2.00 pm well...... and while the neighboring tables they continued to empty our order nothing.......at 3.15pm we decide to leave, we arrive at the cash register to pay for the drinks consumed where Mr. Massimo, the owner, visibly embarrassed, apologizing a lot, asks us to give him another 5 minutes . We decide to stay also because at that time we would have had difficulty finding a valid alternative. Finally after a few minutes the dishes begin to arrive......everything is going well, during lunch Massimo tells us what had happened, an incredible series of negative combinations that had generated our problem. We completed lunch with satisfaction and arrived at the time to ask for the bill.....surprise, Massimo refused to GET PAID, he was very sorry for what had happened and wanted to offer us everything, there were 5 of us, despite our resistance, the work even if sometimes not 100x100 should be recognized, he nothing, today you were our guests. Incredible, a customer who disputes the bill in reverse...... Finally, after a few minutes of this incredible ballet, the wife intervenes, taking the situation in hand, decrees that we pay only €50.00 and in the end with quite a bit embarrassment on our part too, we pay, we wish each other well and say goodbye......
A situation never seen before, Massimo behaved with professionalism and foresight, sacrificing almost everything he would have earned but earning our satisfaction which is a precious asset for those who do this job. Thanks Massimo, we will be back...
11/03/2024: What we ate was excellent, we would have preferred less insistence on eating other dishes that we didn't like to try. Good plentiful grilled fish
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