Okai Restaurant Sushi, Italia In Bergamo

It’s a nice place to eat good Japanese food. However I would have liked to receive a better service. The waitresses didn’t speak English so well, the classic customer service was more around a “transactional” behavior. Sushi could have been better. Pretty expensive though.

Good taste . Fresh Ingredients. I tried to find an Asian restaurant to have late dinner around 9pm, and this one is still open. Digital menu is easy to understand with English. Fast service and friendly staffs. Perfect CHIRASI TARTARE SALMONE 😅😅

We had a great time. Exotic environment, but not tacky, it's very heavy like any all you can eat (this one, in fact, isn't), excellent food, pleasant and kind service. We have been fine. Paid parking just around the corner. Also suitable for children.

Everything was truly delicious tonight

Very good Japanese, excellent quality and very interesting prices. I recommend

I really liked this Japanese restaurant, the food is good and the staff is very friendly. The prices are honest.

Small, welcoming and the lunch menu is at a fixed price

My daughter and I went on a getaway to Bergamo, Verona and Milan, we had dinner here because it was cold and we wanted it warm, the ramen was very delicious, and the rest too, very attentive staff, and the place was super cool.

Excellent choice for both lunch and dinner. Correct cuisine, cheap prices and fast and effective service.

So, couple things. I'll start with things I really disliked and that is matcha tea and some aspects of the service we got. Matcha tea here means water with tea bag that maybe has some tea powder in it. It was really bad, in truth we paid 3€ for water, that had slight taste of tea (see attached photo). Not what you expect, when ordering Matcha in sushi restaurant. The thing I didn't like about the service is that they didn't pay much attention to us. There was some language barrier, as our waiter didn't speak English, but we didn't really mind that. Once we finished the meal and ask for payment options we weren't directed to the desk (in our country staff usually brings payment terminal to the table) and we ended up waiting 20min at the table without anyone checking on us, even if it was very clear that we're looking for someone to help. Now the last part - food. It was pretty good. I've liked pretty much all rolls, the only two nitpicks I have are - the quality of shrimps seemed a little bit lower than the fish to me and we've also got a bit too many slices of raw fish. I love raw fish, but there's such thing as too much, but maybe some people like it this way so I'm not counting it in my review. Overall not bad sushi, that sadly left some bad taste (mainly because of misguiding people with fake matcha).