Gelateria Venetina In Lucca

20/04/2024: I had dinner with a colleague on Saturday evening. We ordered two original pizzas, excellent! Two cokes and paid cover charge, €35 for two! I count in the norm. The waitress was very kind but unfortunately we found a dirty glass of dried mozzarella and a piece of plastic in the pizza toppings. We appreciated the apologies from the waitress who approached us repeatedly, mortified, but we didn't appreciate that the owner didn't say a word, nor did he offer us, I don't know... a bitter? A coffee? Avoided paying a little something? I do not know. I think that recognizing the owners' mistakes and their own shortcomings makes a person grow personally... let alone in a commercial activity. I would like to point out that this is a constructive and non-destructive review because I never like to put those who work in a bad light, but I am a customer who pays for a service and I don't expect this to be impeccable but that it is at least given the right attention, therefore I hope this can be of help for a more precise service.

20/04/2024: Suggestive environment, kind and courteous staff (also very fast and patient), pizza carbonara that you absolutely must try. The panzerotti with sausage and stracchino are also delicious. We will be back for sure! Very very very recommended!